The following contains valuable information, subscription information, terms and conditions before creating a My Helpful Hints Small Business Directory listing and becoming a member. Hereafter, within the terms and conditions, the My Helpful Hints Small Business Directory will be named as MHHSBD. This document may and can change at any point, the latest date of the these changes are noted below.

Latest document MHHSBD Terms & Conditions V1.1 dated: 29th April 2024


Here are some small bullet points of our Terms and Conditions:

  • All MHHSBD paid plans are automatically taken 365 days from your initial payment date. This is automatically controlled via Stripe. You have the option to cancel this 7 days prior to payment being taken. You’ll receive an email from Stripe 7 days prior with a cancellation option. You can also downgrade from a Premium to Standard plan via this Stripe email too.
  • Your listing will be active for the time specified. You will be sent a renewal notice towards the end of the listing time (7 days) to alert you to an upcoming payment.
  • All new listings will be checked by an editor before the listing goes live onto the website. This ensures all listings are appropriate and nothing illegal is published.
  • We reserve the right to reject any listings that we do not deem appropriate for the MHHSBD site.
  • We aim to review all submitted listings within 48 hours of receipt. If there are any problems with your listing we will contact you on the email address that you provided.
  • It is your responsibility to update your listing should any information change.
  • You may request deletion of your listing at any time. You will need to get in contact, please note any payments made during your subscription will be non-refundable.
  • We reserve the right to change the type of listings we share in the future. For example, we may introduce tiered subscriptions in the future. If this is the case, you will not be charged if you already have an active listing, though any renewals will be based on the new types of listings.

By applying to be listed within MHHSBD you agree to be bound by the following terms and conditions:

1.Definitions and Interpretation

In this agreement the following terms shall have the following meanings:

“Account” means collectively the personal/identifying information, payment information and credentials used by Users to access parts of the Website and to create Listings;

“Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;

“Listing” means a directory listing posted on the Website by a User which shall provide details of that User’s business including, but not limited to, contact details;

“Listed Business” means any business which features in a Listing;

“Listing Fee” means the fee payable to post a Listing;

“Service” means collectively any online facilities, tools, services or information that MHHSBD makes available through the Website either now or in the future;

“System” means any online communications infrastructure that MHHSBD makes available through the Website either now or in the future. This includes, but is not limited to, Listings, email addresses and online forms;

“User” / “Users” means any third party that accesses the Website and is not employed by MHHSBD.

“Website” means the website that you are currently using ( and any sub-domains of this site unless expressly excluded by their own terms and conditions

2. Intellectual Property

2.1 All Content included on the Website, unless contained in Listings, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of MHHSBD, or our affiliates. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.

2.2 You may not print, reproduce, copy, distribute, store or in any other fashion re-use Content from the Website unless given express written permission to do so by MHHSBD. Specifically you agree that:

2.2.1 You will not systematically copy Content from the Website with a view to creating or compiling any form of comprehensive collection, compilation, directory or database unless given express written permission to do so by MHHSBD;

3. Links to Other Websites

This Website may contain links to other sites including, but not limited to, those of Listed Businesses. Unless expressly stated, these sites are not under the control of MHHSBD or that of our affiliates. We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

4. Listing on the Website

4.1 When submitting a Listing to the Website you should do so in accordance with the following rules:

4.1.10 Your Listing must be placed into the appropriate category and MHHSBD reserves the right to change this category should they deem another category to be more appropriate

4.2 You acknowledge that MHHSBD or any of its editors shall screen, approve (or reject), edit and/or remove any Listing submitted to the Website.

4.3 MHHSBD may edit your Listing without prior consultation.

4.4 In order to submit a Listing, you are required to submit certain personal details and/or business details. By continuing to use this Website you represent and warrant that:

4.4.1 Any information you submit is accurate and truthful; and

4.4.2 You will keep this information accurate and up-to-date.

4.5 By submitting a Listing you warrant and represent that you are the author of that Listing or that you have acquired all of the appropriate rights and / or permissions to submit it. MHHSBD accepts no responsibility or liability for any infringement of third party rights by such Listings or Content.

4.6 MHHSBD will not be liable in any way or under any circumstances for any loss or damage that you may incur as a result of such Listings, nor for any errors or omissions in Listings. Use of and reliance upon Listings is entirely at your own risk.

5. Accounts and Listing Fees

5.1 In order to post a Listing on this Website you must create an Account which will contain certain personal details. By creating an Account you represent and warrant that:

5.1.1 All information you submit is accurate and truthful; and

5.1.2 You will keep this information accurate and up-to-date.

5.2 If you terminate a Listing and/or your Account, your Listing(s) will be removed at the end of the paid term unless you request them to be removed sooner.

5.3. Listings are done via a yearly subscription with either a Stripe or PayPal account. You can only sign up to the Free 14 Day Trial once, upon using this, you’ll need to select another subscription level. All subscriptions (except for the Free 14 Day Trial) are taken automatically, 365 days after a new listing has been submitted. You’ll be notified of any upcoming payments at least 7 days prior to the Listing expiry date.

5.4. All credit/debit card details are held on the Stripe website, My Helpful Hints does not store any payment method.

5.5. You can manage your MHHSBD subscription, including cancelling next year’s automatic payment by emailing [email protected] or by logging into your Stripe account and managing your approved subscriptions.

6. Privacy

6.1 Use of the Website is also governed by our Cookie and Privacy Policy which is incorporated into these terms and conditions by this reference.

6.2 Save for the screening and approval of Listings, MHHSBD has neither control over, nor involvement in, any Listed Business and accepts no responsibility for any actions taken, or any goods or services provided, by any Listed Business.

6.3 Whilst every reasonable endeavour has been made to ensure that all information provided on this Website will be accurate and up to date, MHHSBD makes no warranty or representation that this is the case. We make no guarantee of any specific results from the use of our services.

7. Availability of the Website and Modifications

7.1 MHHSBD accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

7.2 MHHSBD reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, the products and/or services available. These Terms and Conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

8.0 Code of Conduct

8.1 All MHHSBD members must follow the Code of Conduct. We believe our inclusive community should available to everyone. As such, we are committed to providing a friendly, safe and welcoming environment for all. By Listing your business onto the website you agree to following.

8.1.1 All members should, at all times, be polite, considerate and respectful of the opinions of other individuals.

8.1.2 Please do not post comments that you would not say directly to another person, and only post what you feel is beneficial for others. Please also consider how other people might react before you post. Refrain from using any speech or materials which are derogatory or demeaning to another member.

8.1.3 Unacceptable behaviour will not be tolerated including but not limited to any form of intimidation, harassment, discrimination, and conduct deemed to be of a bullying nature.

8.1.4 In certain circumstances, MHHSBD reserves the right to withdraw any business from the directory who brings MHHSBD into disrepute. The said business will require to cease using marketing material in conjunction with MHHSBD, refrain from using the My Helpful Hints Small Business Directory name or image in relation to the directory, and remove further mention of MHHSBD and their Listing on their website and on social media with immediate effect. As a result of the withdrawal, the said business will also forfeit the benefits available to them by way of being a MHHSBD member, including but not limited to access to the MHHSBD X (Twitter), Facebook groups and other member opportunities provided by MHHSBD. You’ll also forfeit your right to the refund of MHHSBD subscription fees.

8.2 We ask that you refrain from posting unsolicited advertisements that do not relate directly to the intended use of the group.

8.3 Although we are fully in support of MHHSBD members doing business with one another, members should remember that good business practice should prevail before entering into a business relationship with another MHHSBD member. All members should carry out their own due diligence before entering into a working relationship with another MHHSBD member, seeking legal advice as appropriate.

8.3.1 Any MHHSBD member who has entered into a business relationship with another member should at all times show consideration for the other parties’ privacy.

8.4 Any disagreements between MHHSBD members should be handled in a private manner, should not be broadcast on any MHHSBD forum and will not be mediated by MHHSBD. MHHSBD will not liaise between businesses, should issues arise between businesses not involving MHHSBD. Do not tag MHHSBD into any social media disagreements or communications between businesses involving unacceptable behaviour as outlined in the sections above.

8.5. Every MHHSBD member is free to run their own business/social media account as they wish too. MHHSBD won’t ever tell you how to run your business or social media account; each account including admins own accounts are autonomous. The main MHHSBD X (Twitter) and Facebook account(s) will always be available to you during your subscription or free trial period. You’re free to block whomever you like, if you’re thinking of blocking another member we ask that you alert us prior to doing so, this allows us to locate you/them another X (Twitter) group. If you leave a X (Twitter) group, a MHHSBD admin will usually DM you firstly ask if you’re OK, and then establish what’s occurred. If an admin blocks a MHHSBD member, that admin can’t remain in that X (Twitter) group with their own account. All admins share access to the MHHSBD social media accounts, and on all platforms too.

We’re a supportive, all inclusive group, everyone should and has the right to feel safe and supported.

If you have any questions about listing on the MHHSBD site, please contact us on [email protected]

end of document