Privacy Policy

This is the website privacy policy (‘this Privacy Policy’) for My Helpful Hints (‘this Website’).  This document outlines certain types of personal information that is received and collected from visitors and how it is used.

Who we are

Our website address is: https://myhelpfulhints.co.uk.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Visitor comments may be checked through an automated spam detection service.

We use Google reCAPTCHA for spam protection. Their privacy policy can be found here : https://policies.google.com/privacy?hl=en.

When visitors leave reviews for directory listings we collect the data shown in the review form, and also the visitor’s IP address to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Google Analytics

Like many other websites, this Website uses Google Analytics to help understand how visitors engage with it.  Google Analytics collects information anonymously and identifies trends without identifying individual visitors. More information about the Google Analytics approach to privacy can be found at https://marketingplatform.google.com/about/.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Like many other websites, this Website may run third party advertisements to help support it. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers (such as Google through the Google AdSense program) information including your IP address, your ISP, the browser you used to visit our site, and in some cases, whether you have Flash installed. This is generally used for geotargeting purposes (showing Manchester property ads to someone in Manchester, for example), for showing certain ads based on specific sites visited (such as showing business sticker ads to someone who frequently looks at legitimate marketing sites) and for tracking the effectiveness of the advertisements.

This Website has no access to or control over the cookies that are used by third-party advertisers, and no control over their activities.

Google’s DoubleClick DART Cookie

We also may use DART cookies for ad serving through Google’s DoubleClick, which places a cookie on your computer when you are browsing the web and visit a site using DoubleClick advertising (including some Google AdSense advertisements).  This cookie is used to serve ads specific to you and your interests (“interest based targeting”).  The ads served will be targeted based on your previous browsing history (For example, if you have been viewing sites about business marketing stickers, you may see sticker advertisements when viewing a non-related site, such as on a site about shampoo).

DART uses “non personally identifiable information”. It does NOT track personal information about you, such as your name, email address, physical address, telephone number, social security numbers, bank account numbers or credit card numbers. You can opt-out of this ad serving on all sites using this Google advertising by visiting http://www.doubleclick.com/privacy/dart_adserving.aspx

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Invoices and checkout

We collect information about you during the checkout process on our site. This information may include, but is not limited to, your name, email address, phone number, address, IP and any other details that might be requested from you for the purpose of processing your payment and retaining your invoice details for legal reasons.

Handling this data also allows us to:

  • – Send you important account/invoice/service information.
  • – Estimate taxes based on your location.
  • – Respond to your queries or complaints.
  • – Process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests.
  • – Retain historical payment and invoice history. We do this on the basis of legal obligations.
  • – Set up and administer your account, provide technical and/or customer support, and to verify your identity. We do this on the basis of our legitimate business interests.

If you pay to post a directory listing entering your credit card and billing information directly on https://myhelpfulhints.co.uk, the credit card information won’t be stored but it will be shared through a secure connection with the following payment gateways to process the payment:

In addition to collecting information at checkout we may also use and store your contact details when manually creating invoices for require payments relating to prior contractual agreements or agreed terms.

Consent

By using this Website you consent to the collection and use of your personal information as outlined in this Privacy Policy.

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